Online Security

How to Spot Our Official Channels and Stay Safe from Online Scams

Unfortunately, it is becoming more and more common for scammers to create fake websites or social media profiles pretending to be our brand.

At first glance, they might look real, but their goal is to trick you and steal your personal or financial information.

To help you browse safely, we’ve put together everything you need to know to recognize our official channels, spot suspicious signs on fake websites, and report any scams.

Follow these simple tips to protect yourself and enjoy a safe experience.

 

How can you recognise a fake Antonio Marras website?

To make sure you are shopping safely and getting genuine products, always buy directly from www.us.antoniomarras.com or from official Antonio Marras stores.

Here is what to check before making a purchase:

  • Website URL: Watch out for unusual domain extensions or misspellings. Official Antonio Marras websites use the “.com” domain and specific subdirectories for each country.
  • Website design: Our websites have a professional look, with high-quality images and no spelling mistakes. Blurry pictures or messy layouts are warning signs.
  • Prices: Be cautious of heavily discounted prices or continuous excessive promotions.
  • Contact details: Our official websites provide clear contact details, including addresses and customer service information. Check the footer (the bottom section of the webpage) for our legal and commercial details. A lack of complete information may indicate an untrustworthy site.
  • Secure payment methods: Only buy from websites that offer secure payment options and use proper security standards (like HTTPS or TLS).
  • Returns policy: Our sites have clear and transparent return policies. If the process seems vague or overly complicated, it might be a fake.

 

How Can You Spot a Fake Antonio Marras Social Media Profile?

Fake websites often seek visibility by promoting misleading discounts on platforms like Instagram and Facebook.

They use stolen images from our official profiles to make their ads appear legitimate.

To avoid scams, follow these simple tips:

  • Check the account posting the advert
    Our official profiles are:
    Facebook
    Instagram
  • Review the profile’s activity
    Profiles with few followers and limited posts are often fake.

 

How can you identify a fraudulent contact claiming to be Antonio Marras?

Sometimes, scammers pose as members of our company via email, messages, or social media profiles.

Here are some tips to protect yourself:

  • Always check the email address
    Our official contacts use verified domains (e.g. @antoniomarras.com). Be cautious of generic addresses like @gmail.com or @yahoo.com.
    Warning: scammers may create domains that closely resemble the original, with subtle differences that are hard to spot at first glance (e.g. @ANOTNIOMARRAS.COM instead of @ANTONIOMARRAS.COM). It is essential to inspect the sender’s address carefully.
  • Never share personal or banking details
    No member of our team will ever ask for passwords, card details, or codes via message, email, or social media.
  • Check links before clicking
    Always verify where a link leads. If the URL looks suspicious or differs from our official site, do not open it.
  • Check the tone of the message
    Our communications are clear and professional. If you receive messages with grammatical errors or suspicious urgency, they are likely fake.

 

How can you report a fraudulent website, social media profile, or contact?

To report a fraudulent website or social media profile, please contact our Customer Service via the web chat, or by emailing shop@antoniomarras.com.
To help us take action, please include the URL of the suspicious site or the name/link of the social media profile.

Likewise, if you receive messages, emails, or contacts from individuals or profiles claiming to be part of our company but seem suspicious, do not engage and report them to us immediately.

 

Our priority is to protect our customers and combat the spread of fraudulent websites and social media profiles.

 

Despite our ongoing efforts, we cannot guarantee the safety of purchases made outside our official channels.